Chief Executive Officer, Claranet Group
Charles Nasser founded Claranet in 1996 and has grown it into an international managed service provider operating in 6 countries. Charles has led the company through a strong period of organic growth as well as several acquisitions from public and private companies.
Charles holds a Masters degrees in Electrical & Electronic Engineering from Imperial College (University of London), a Certified Diploma in Accounting and Finance (ACCA) and a Masters in Finance from the London Business School.
A keen traveller, Charles has visited over 85 countries and participated in several expeditions, including a trek to the geographic North Pole in 2004.
Since 1996, information technology has grown from thousands of users seeking simple dial-up access to millions of consumers and corporate clients who require reliable, high-speed, always-on connectivity. 12 years ago, few business people even had an email address. Today they expect anytime, anywhere access to their email, their company network and even their desktop.
Claranet's vision rests on two criteria which we believe will define the next decade. Information services will continue to play an ever more important role in business. Moreover, the range and diversity of information services will be impossible for businesses to manage in-house.
That is why I've built Claranet into a Managed Services Provider. We develop, support and manage a raft of information technology solutions for our customers, making it possible for them to focus on their business rather than worrying about their technology.
Whether it's a small business looking for basic hosting or connectivity solutions, a large company requiring complex hosting or managed applications, or a multi-site organisation that needs reliable, secure networking, Claranet has already adapted it's infrastructure, services and personnel to offer every technology a company needs - before you realised you needed it.
The Claranet team and I are here to support your every need."
Charles Nasser, Chief Executive Officer, Claranet Group
Chief Financial Officer, Claranet Group
Nigel has a vast range of experience working as commercial Finance Director for a wide variety of organisations, ranging from partnerships to PLCs. He has over ten years of European experience, working in Paris for 3 years for M&S and as European Financial Director for Donaldsons and DTZ.
His experience also includes roles at PwC - Coopers & Lybrand in Audit and Systems - where he qualified as a chartered accountant; and the William Reed Group as Finance Director of the main publishing company, and then as Group IT Director.
With his background and experience, Nigel has a solid understanding of IT and systems as well as the issues of operating, controlling and reporting across a range of countries. He has proved a catalyst for change management within the finance arena, and has worked with different senior management teams on successfully moving businesses forward. Nigel joined Claranet in April 2010.
Chief Information Officer, Claranet Group
Andy has broad experience in all aspects of IT, both as a provider and consumer of IT services, in roles varying from hardware and software development through to business analysis, business continuity management and project management.
Before joining Claranet, Andy was the IT Director at 2e2, a large UK IT services and solution provider. He was responsible for systems and infrastructure to support a rapidly growing and complex business, integrating several substantial acquisitions.
Andy has also worked in senior IT management and R&D roles for Siemens Network Systems Limited (now part of KCOM Group), 3Com UK Ltd and in the public sector (Higher Education).Andy holds degrees in Physics from Nottingham University, Computer Science from Aston University, a PhD in Image Processing also from Aston University and a Certified Diploma in Accounting and Finance (ACCA).
Andy joined Claranet as CIO in October 2013.
Claranet attracted me because of the technical strength of the employees, many of whom have developed along with the company from its beginnings as a consumer-focused Internet services provider through to a sophisticated, multi-national, business-focused managed services provider."
Andy Wilton, Chief Information Officer, Claranet Group
Managing Director, Claranet UK
Michel joined Claranet UK as Managing Director in July 2007. During his time at the company he has overseen Claranet’s evolution into one of the leading independent managed service providers in the UK. With over 15-years of experience in the IT services industry he is regularly invited to comment on industry news and to speak at IT events.
In recent years Michel has overseen the acquisition and integration of Star Technology Services, more than doubling the size of Claranet’s UK operation. With the company’s profile consolidated, Gartner placed Claranet as a leader in their 2013 Magic Quadrant for European Managed Hosting based on the company’s completeness of vision and ability to execute.
Previously Michel was the European Solution Director at Dimension Data, a global IT services and solution provider, where he was responsible for Europe-wide business development and marketing.
Claranet is a terrific company for many reasons; it is the right size – big enough to deliver and invest where needed, but not too big - decisions are taken quickly and implemented to the benefit our customers and staff. It’s got great people with a real passion for technology and what it can do. We have a terrific customer-base from which to build our business further, supported by a very sound strategy. I believe that the IT Services market is ripe for the integrated network, hosting and application management services we offer today and are developing."
Michel Robert, Managing Director, Claranet UK
Managing Director, Claranet France
Olivier is the newly-appointed Chief Marketing Officer for the Claranet Group, which he holds alongside his existing role as MD of Claranet France, dividing his time equally between both roles.
Olivier started his career as a multimedia developer and project manager for Havas. He was part of the development team that launched Havas On Line in 1996, the first French low-cost ISP. In 1997 he founded Artful, a managed applications company, and for the next 10 years was its CEO.
Artful was acquired by Claranet in 2005, and Olivier joined the Claranet Group. In March 2007, he became COO of the Claranet Group, and then in October 2009, Managing Director of Claranet France.
Olivier gained a Master of Science in Computer Sciences from EPITA, Paris in 1993, and his MBA in 2005 from ESCP Europe, Paris, France.
Managing Director, Claranet Germany
A computer science graduate (Dipl.-Inform.), Olaf joined Claranet Germany as Managing Director in February 2000, after extensive experience in the Internet industry with German ISPs germany.net and o.tel.o Communications.
Under his stewardship, Claranet became one of the dominant forces in German business Internet services and in 2006 and 2007 was awarded the prestigious ECO award 'Best Business ISP'. In 2010 Olaf was appointed member of the ECO (Association of the German Internet industry) advisory board.
I’m still passionate about what technology can do and I’m proud that customers can benefit from our knowledge and experience at Claranet."
Olaf Fischer, Managing Director, Claranet Germany
Antonio Miguel Ferreira
Managing Director, Claranet Portugal
Graduated in computer science engineering at INSA Lyon (France), António Miguel Ferreira established Esoterica, the first private ISP in Portugal in 1995, and has had a leading role in the Internet industry since. When Esoterica was acquired by VIA NET.WORKS Inc, Ferreira was appointed Operations Manager for South Western Europe.
In 2004 he launched AMEN in Portugal, a company specialising in volume hosting. When VIA NET.WORKS was acquired by Claranet, Ferreira was appointed Managing Director of Claranet and Amen Portugal. He is also the President of APREGI (Association of Domain and Hosting Providers) and member of the Fiscal Council of Apritel (Association of Private Telecommunication Providers) and Arbitrare (Court of Arbitration). Ferreira has also authored several books on subjects related to the Internet, in Portugal, Brazil and the USA.
The Internet Services industry has evolved tremendously over the past 16 years of my experience in this market. I am proud of being part of Claranet and proud that our managed network and hosting customers can benefit from our knowledge and experience."
Antonio Miguel Ferreira, Managing Director, Claranet Portugal
Managing Director, Claranet Spain
A PhD of the University of Barcelona and a former research fellow of the University of California, Carles Acero has worked in the Internet industry almost since its inception.
He was the Founder and Managing Director of CatWorld, the Barcelona based ISP acquired by Claranet in 2000.
Claranet’s culture is based on the continous improvement of processes, technology and people. This is key to the success of our business and ensures our customers benefit from our experience and knowledge. After 10 years of working at Claranet, I am really proud of belonging to this company.
Carles Acero, Managing Director, Claranet Spain
Managing Director, Claranet Benelux
After eight years at BT – serving, amongst other roles, as the Service Operations Director at BT Business in London – Wiebe took over as Operations Director at Claranet UK in 2012. The extensive experience he gained there saw him rise to the position of Managing Director of Claranet Benelux on 1 September 2015.
Wiebe has a bachelor’s degree in Technical Computer Science, an MBA from the Rotterdam School of Management, and over 25 years’ experience in the telecommunications and IT services industries, including stints at Colt and KPN.
It’s a great challenge to lead Claranet Benelux. The team has recently been performing fantastically, and their successes have been widely recognised and acknowledged. I’m looking forward to further building on the team’s accomplishments, and to play a leading role in the further evolution of Claranet.
I’ve had the chance to help with the growth of Claranet UK, where I ran the Operations department, maintaining complex network and IT solutions for our clients. This knowledge and experience is going to be key for my new role at Claranet Benelux, where a personal approach and a high level of customer satisfaction is what we stand for as a company. It’s not for nothing that our mission is to 'help our customers do amazing things'."
Wiebe Nauta, Managing Director, Claranet Benelux